Privacy Policy

Privacy Policy

Last updated: 10th August 2024

1. Introduction

Welcome to COMPOUND DIGITAL TECHNOLOGIES LTD ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this site when you sign up for our newsletter, purchase a product or service, or take part in a survey.

Controller

COMPOUND DIGITAL TECHNOLOGIES LTD is the controller and responsible for your personal data. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.

Contact Details

Our full details are:

COMPOUND DIGITAL TECHNOLOGIES LTD

5th Floor, 167-169 Great Portland Street

London

W1W 5PF

United Kingdom

Email address: hello [at] flowmondo.com

3. The Data We Collect About You

We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. We use:

• HubSpot Pixel
• Google Analytics
• Meta Pixel
• Google Ads Pixel

Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To analyse website traffic and user behavior
• To improve our website and services
• To measure the effectiveness of our marketing campaigns
• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation

6. Data Sharing

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

• HubSpot
• Google
• Meta (Facebook)
• Service providers acting as processors who provide IT and system administration services
• Professional advisers including lawyers, bankers, auditors and insurers
• HM Revenue & Customs, regulators and other authorities

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

11. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

13. Changes to the Privacy Policy

We keep our privacy policy under regular review. This version was last updated on the date stated at the top of this privacy policy. Historic versions can be obtained by contacting us.

14. How to Contact Us

To exercise all relevant rights, queries or complaints please in the first instance contact our DPO at COMPOUND DIGITAL TECHNOLOGIES LTD, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF, United Kingdom.